Media Operations
Specialist

FTF is a digital marketing and customer experience agency built on one principle: data decides everything. We partner with brands across retail, B2B SaaS, real estate, and sports & entertainment to run media programs that perform. We're growing fast, which means the bar for precision keeps rising right alongside the workload.

We're hiring a Media Operations Specialist to be the backbone of campaign execution across our media team. This person lives at the intersection of trafficking, budget management, and quality control — the person who catches the error before it costs a client money, who knows exactly where every dollar of spend is sitting on any given day, and who makes sure campaigns launch clean, on time, every time.

This is the role that actually makes our media strategy work in market. If you get genuine satisfaction from a well-crafted media plan, a perfectly reconciled budget, or a zero-error QA pass, this role is for you.

• Trafficking: Ensure buyers and analysts have what they need to build, launch, and manage campaigns efficiently across paid media platforms (Google Ads, Meta, programmatic/DSPs, etc.) — creative uploads, targeting setup, tagging, UTM implementation, naming conventions.
• Budgeting: Own pacing and budget management across multiple client accounts simultaneously — track spend vs. plan, flag under/overpacing early, reconcile monthly actuals against forecasts, and keep billing/finance teams accurate.
• QA: Run pre-launch and in-flight quality checks on every campaign — links, tracking, creative specs, targeting, budget caps, flight dates. Nothing goes live with an error on your watch.
• Cross-team coordination: Work closely with Paid Media strategists, Analytics/CRO, and Account Management to keep campaigns aligned with strategy and client expectations.
• Process improvement: Spot recurring issues and build (or improve) checklists, templates, and SOPs so mistakes don't repeat.
• Reporting support: Assist with pulling and validating performance data to ensure what's reported matches what's actually running.

• 2+ years of hands-on media trafficking, ad operations, or campaign management experience — agency side strongly preferred.
• Real budgeting/pacing experience — you're comfortable owning spend across multiple accounts and platforms at once.
• Obsessive, non-negotiable attention to detail. You catch the typo in the UTM string. You notice the pixel that didn't fire. This is not a "nice to have" — it's the job.
• General understanding of major platforms: Google Ads, Meta Ads Manager, programmatic/DSP tools (The Trade Desk, DV360, etc.), and ideally a tag management or analytics platform (GA4, GTM).
• Comfortable in spreadsheets and pacing trackers — advanced Excel/Sheets skills a plus.
• Thrives in a fast-paced, multi-client agency environment — can context-switch across accounts without dropping a ball.
• Strong written communication — you'll be flagging issues and status clearly and fast, often under time pressure.
• A genuine sense of ownership: you don't wait to be asked to double-check something.

• Work across recognizable brands in retail, SaaS, real estate, and sports & entertainment.
• Small, senior team — your work has visibility and impact, not lost in a big-agency machine.
• Growing fast, which means real growth potential.